We work on an As-Needed Basis: You may use our care management services as a non-member or as a member. Our minimum is 15-minutes for a visit or consultation and 6-minutes for paperwork, bookkeeping, phone calls, etc., that we do in-office.
We are On-Call 24/7: There is a staff person available around the clock for urgent needs. If the client has a medical problem they are encouraged to call 911 first, then call Bridge Builders, Ltd.
Peace of Mind Program: We develop an Emergency File with all pertinent information that emergency medical personnel might need in a medical emergency and act as the local emergency contact. If family lives out of town or is out of town temporarily, we act as liaison, ensuring that our client has appropriate care and keeping the family informed.
Accompany to Medical Appointments: We will transport [if needed] and sit in with the client to take notes and then assist with any changes or follow up appointments. We will act as liaison with out of area family members.
Coordinating Care: We can coordinate volunteers, family, friends and caregivers to provide in-home support and make sure there are no gaps in services.
Bill Pay and Financial Organizing: We offer bill paying tailored to our clients’ needs and wishes. We can oversee finances to ensure funds are always accounted for. We can do as little as a monthly reconciliation to full bookkeeping.
Advocate with Insurance Companies: We can assist with medical insurance issues, getting long-term care insurance activated and any other issues that might be problematic to clients.
Mail Sorting and Filing: We can assist with organizing clients’ papers, go through mail to determine what is trash and just generally help make sense out of the mountains of paper that clients have to deal with.
Personal Shopper: We will shop for you, especially for those last minute items such as prescription called into the pharmacy.
Residential Placement Assistance: We can help with determining which adult family home, assisted living facility or skilled nursing facility would be the best fit for a loved one.
Homecoming: We can prepare the home when a client returns after a hospital stay. We can arrange for medical equipment, arrange for caregivers, stock the refrigerator, pick up the mail and even arrange for a hot meal to be ready upon arrival.
Check-in Service: We can check on a client [or have the client check-in with us] on a pre-arranged basis. This can be done daily, weekly or monthly.
Assistance with Pet Needs: We can take a pet to the vet appointments or to the groomer when our clients are unable to.